Why don't paid for systems work properly? [closed]

Posted by Kyle Sevenoaks on Stack Overflow See other posts from Stack Overflow or by Kyle Sevenoaks
Published on 2010-06-14T11:49:01Z Indexed on 2010/06/14 11:52 UTC
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Why when you buy a online store system that's advertised as Easy for you to manage and allows to change and tweak the look of store pages with unseen ease is it exactly the opposite? When you're offered six months free support do you never get an answer and finally when you make layout changes to one page, does a completely unrelated business logic completely break down?

So really two questions:

  1. Why do authors of such systems put them up for sale before they're completed?

  2. How to exact revenge on said author?

Thanks.

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